Terms of service

OVERVIEW

Welcome to Sahn Jewels! The terms "we", "us" and "our" refer to Sahn Jewels. Sahn Jewels operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Sahn Jewels is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own or manage.

To purchase any products, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete. You are solely responsible for maintaining the security of your account credentials.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products in our online store. However, please note that colors or product appearance may differ from how they appear on your screen due to your device settings.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person or geographic region on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Sahn Jewels reserves the right to accept or decline your order for any reason at its discretion. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted.

Your purchases are subject to exchange solely in accordance with our Return and Exchange Policy (which strictly enforces a no-refund rule, allowing exchanges exclusively for items proven to be damaged upon delivery). You represent and warrant that your purchases are for your own personal use and not for commercial resale.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed. Unless otherwise expressly stated, posted prices do not include shipping, handling, or applicable taxes.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You represent and warrant that you are duly authorized to use your chosen payment method for the purchase.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product descriptions, video, and audio, and the design, selection, and arrangement thereof, are owned by Sahn Jewels and are protected by applicable copyright and intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. Sahn Jewels's names, logos, product names, designs, and slogans are trademarks of Sahn Jewels. You must not use such trademarks without our prior written permission.

SECTION 7 - OPTIONAL TOOLS & THIRD-PARTY LINKS

We may provide you with access to third-party tools or links to third-party websites which we neither monitor nor have any control over. You acknowledge and agree that we provide access to such tools and links "as is" and "as available" without any warranties or endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools or websites.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

Sahn Jewels is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Sahn Jewels, and you release Shopify from all liabilities arising from your transactions with Sahn Jewels.

SECTION 9 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy. Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the platform.

SECTION 10 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 11 - PROHIBITED USES

You may access and use the Services for lawful purposes only. You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to infringe upon or violate our intellectual property rights or the rights of others; (c) to transmit viruses or any other type of malicious code; (d) to collect or track the personal information of others; (e) to spam, phish, or scrape the site using automated tools or AI agents; or (f) to interfere with or circumvent the security features of the Service.

SECTION 12 - DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

Except as expressly stated by Sahn Jewels, our services and all products delivered to you are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied.

In no case shall Sahn Jewels, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, or replacement costs, arising from your use of any of the services or any products procured using the service.

SECTION 13 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts located where Sahn Jewels is headquartered.

SECTION 14 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.